Trust, Transparency, and Privacy: Our Commitment to You

At Zarqoon's Jewelry, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase in our store.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
  • Usage Data: We collect information on how you access and interact with our website, including your IP address, browser type, device type, pages visited, and referring links. This helps us improve the performance and functionality of our website.
  • Cookies: We use cookies to enhance your shopping experience and remember your preferences. Cookies are small files stored on your device that help us recognize you and improve our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Processing: To process your orders, handle payments, and deliver your products.
  • Customer Service: To respond to your inquiries, resolve issues, and provide support.
  • Marketing: To send promotional offers, product updates, and newsletters (only if you have opted-in).
  • Website Improvement: To analyze usage data and enhance the user experience on our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We respect your privacy and will never sell your personal information to third parties. However, we may share your information with trusted third-party service providers in the following situations:

  • Payment Processors: We share your payment details with secure third-party payment processors to complete transactions.
  • Shipping Services: We share your shipping information with delivery companies to ensure the timely delivery of your order.
  • Business Partners: We may share your information with trusted partners for marketing purposes if you have opted-in to receive promotional offers.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process (e.g., a court order).

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. All sensitive data, including payment information, is encrypted using SSL technology.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security, as no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and Update: You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.
  • Opt-Out: You can opt-out of receiving promotional emails and newsletters at any time by following the unsubscribe link in the emails or contacting us directly.
  • Delete: You may request the deletion of your personal information, subject to legal and operational requirements.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: zarqoonsofficial@gmail.com
  • Phone: +92 3089268684

Thank you for trusting Zarqoon's Jewelry with your personal information. We are committed to maintaining the privacy and security of your data while providing you with the best shopping experience.